Underwriting & Claims Consultant

Job description

Job Summary 

·  Ensure delivery of consistently high quality underwriting and claims adjudication services for the Hong Kong market. 
·  Provide high quality facultative underwriting assessments within agreed service levels. 
·  Strong focus on client servicing and daily business as usual. 
·  Support underwriting and claims quality assurance reviews. 

Contract Duration: This is 12 months extendable contract. 

Experience: 

·  3-5 years’ experience as an underwriting professional 
·  Strong technical underwriting skills, both medical and financial underwriting
·  High Net Worth underwriting experience is a plus
·  Claims assessing experience is a plus 
·  Exposure to both Life and Health (Medical) insurance markets is desirable 
·  Reinsurance experience or exposure to reinsurance procedures and activities
·  Experience of facilitating technical underwriting training 
·  Involvement in underwriting audits and internal peer reviews

Personal Competences:

·  Clear and concise verbal and written communication. 
·  Confident and engaging manner when dealing with clients or peers at all levels across the business.
·  Strong analytical skills, combined with sound judgement and commercial awareness
·  Ability to be flexible and work with a number of products and clients. 

Key duties and responsibilities

Provide high quality facultative underwriting assessments within agreed service levels / TAT.

·  Provide high quality decisions on new business cases or increases in existing policies within prescribed personal authority and within agreed turn-around time. This includes both Life & Health portfolio (e.g. Cancer, CI, Medical, Mortality, LTC, and HNW business).
·  Ensure underwriting selection is within SCOR Global Life underwriting and claims guidelines.
·  Perform research and monitor underwriting practices and guidelines, reporting on emerging trends as relevant to SCOR and market.
·  Prepare / generate UW case monitoring report on a monthly basis.

Develop and establish workable underwriting and claims solutions for Product Development initiatives 

·  Develop commercially viable UW & Claims requirements and solutions, and ensure robust product Terms and Conditions on SCOR’s new product development initiatives, and / or products distributed via alternative distribution channels (including but not limited to online, social media, bancassurance, etc)
·  Provide technical input to help alleviate pricing concerns and considerations
·  Facilitate the internal product review, and underwriting governance process for new product concepts.
·  Support in the review reinsurance treaty agreement terms and conditions

Training, Quality Assurance and Regional Initiative

·  Complete relevant underwriting based training for key clients throughout the Hong Kong market.
·  Support marketing seminars in Hong Kong and wider Asia.
·  Assist in client underwriting quality assurance reviews, due diligence exercises and underwriting process reviews.
·  Part of the South Asia Underwriting Support Community and support Regional UW initiatives as requried

Relationships

·  Help business development team to enhance client relationships and new business opportunities for the Hong Kong market.
·  Interact with CREDISS (Global underwriting support team) in promoting and developing SCOR’s underwriting services including SOLEM (SCOR’s OnLine Expert Manual).