Internship - B2B Sales and Marketing Processes Design

Job description

Internship - B2B Sales and Marketing Processes Design

·  Milano
·  Marketing
·  no experience

In addition to the tutor, the trainee will have the opportunity to collaborate in the Sales & Marketing Processes Design area performing the following activities:

• Supporting the definition and analysis of the processes of services offered to B2B customers (B2B Commerce, B2B CRM);
• Coordination, support and roll-out training to markets for the release of new tools and features;
• Drafting of requirements for the implementation of new capabilities;
• Support the coordination of maintenance activities and process evolution;
• Contribute to the overseeing the platform standardization process and tools to ensure consistency of data collected by different systems and platforms;
• Reporting and monitoring of KPIs of adoption of instruments released on different markets;
• Support the Quality Assurance of implemented processes and tools

Requirements:
• Master Degree in Management Engineering/Economics
• Organization, proactivity and willingness to learn
• Able to clearly communicate business needs and requirements both to technical teams and internally to local marketing and/or headquarters 
• Able to conduct analysis and testing to identify problems in a system and provide solutions to effectively solve problems
• Able to analyze business results and metrics 
• Knowledge of Power Point and Excel tools
• Fluency in English (written and spoken)