Sales Support Engineer_PIM
Casablanca (Casablanca) Sales
Job description
ROLES
1: PIM champion (50%)
Ensure with data leader to create and implement an action plan to improve offer data & assests quality in FSA
Ensure a high quality localized offer data is published and available for any data consumers (web, app, distributors, PRM..)
SPOC in FSA cluster for any queries on data & assets a then must be involved in each project requiring offer data at the beginning (ex new app to be launched)
Main activities :
· Working with data leader to create and implement an action to improve offer data & assets quality in the Cluster
· Leads the data localization (scoping, translation, contextualization), asset management & publication task with local offer managers
· Enrich data & assets with local content
· Has one or several operational roles in OPS/PIM: countries data/asset contributor/countries publication range contributor
· Support all PIM contributors in FSA countries
· Is the key contact for any offer data quality issue resolution identified in FSA (level 1 support)
· Only contact for level 2 support (2929) on offer data queries
· To be active and engaged in OPS/PIM NOE community
2:ERP OPERATIONAL TASKS (Maghreb/SEINT) ENVIRONEMENT (30%)
· Handle customer and logistics masterdata: customer creation, customer conditions upload; maintain/create incoterms, shipment modes, routes.
· Handle user accesses and all KICs related to SoD.
· Support sales team on any bug or ERP process.
· Train sales team (new comer, ERP evolution).
· Pilot any minor ERP evolution to improve daily business needs management.
3: OFFER INTEGRATION IN SAP (20%)
· · Support on project milestones definition,
· gggive guidance to ensure correct integration in the standard processes.
· · Same on IT offer integration inside the standard flows (through SAP iberia).
Key Metrics
· · Data quality KPI
· · SLA customer creation process
Desired profile
Qualifications :
· Bachelors of Engineering
· Experience: None - Nice to have: At least 1-year experience on business operations, process operations
· Schneider Electric Legacy system knowledge is a plus
· Schneider Electric Business (customer, sales force) knowledge is a plus
· Organizational Skills, analytical and synthesis mind
· Well organized and attentive to detai
· Fluency in English and local language