Field Service Representative

Job description

Join Schneider Electric and power your career!

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

FIELD SERVICE EXPERIENCE MANDATORY

Responsible for project delivery and field activities on customer installed base and dedicated for field activities.

Key Responsibilities:

1. Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.

2. Develop innovative solutions to more complex technical problems that arise during start-up. Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.

3. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.

4. Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems.

5. Low voltage and Medium Voltage knowledge.

Desired profile

Qualifications :

* Education Level-Engineering Qualification, Electrical and Mechanical

* Experience 3-5 years

* Intermediate English speaking

* Communication Protocols and Network Devices Knowledge

Care. Connect. Challenge. Commit.

Our values define our company. Who we are, our customer approach, how we do business, what it's like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.

At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, let's make the most of your energy.