Welcomer / Receptionist

Job description

Key tasks

The Welcomer or Receptionist is the person that welcomes the guests as they arrive at the hotel. Main responsibilities include:-

- Welcome guests to the hotel at the lobby
- Performs Check in / Check Out duties
- Interface between the guest and all other hotel services
- Is availble 24/7 for guest interaction
- Is always visible at the hotel lobby

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 3 to 5 years
Languages essential Arabic (Primary tongue)
English (Working level)

Essential and optional requirements

- Arabic & English speaking is MANDATORY
- Prior experience in a similar role in a 5 Star hotel is required
- Great communicaion Skills
- Familiar with the hotel Opera system

·  Opéra