Team Leader - Food & Beverage

Job description

Key tasks

As head waiter you supervise and coordinate the following duties for your area, with the help of your team: - setting up and laying tables - greeting and waiting on customers - clearing tables

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

 Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
 Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
 Ensure to attend to guest complaints, requests or inquiries regarding the services.
 Any matter which may affect the interests should be brought to the attention of the Management.

·  Excel
·  Power Point
·  Word
·  Micros