SBG-Customer service representative(Intern)

Job description

1) Communicate with PE and factory for the order issue.

2) Release orders / Goods issues in system with accuracy and timely.

3) Daily orders status reporting and weekly order forecast.

4) Daily shipping arrangement / monitoring on time delivery to customer

5) Handling customer complaint and escalate when needed

6) Customs documents preparation for export orders

7) Payment check for shipping / forwarder and supplier management

Desired profile

Bachelor or above

3+ year experience in downstream supply management field

Know well about order management , experience in logistic and customs are preferable

Good sense for customer service and team work

Good written & spoken English, MS Office

Self-motivated, passionate and Good communication skills