Service Engineer I
Lanzhou (Lanzhou Shi) Design / Civil engineering / Industrial engineering
Job description
Job facts
You will be responsible for the Technical Service in the assigned area. - Carrying out day to day routine repair/maintenance instrument work; - Independently completing the installation, maintenance and basic troubleshooting according to the technical manual; - Successfully improving the customers' satisfaction and royalty; - Having a comprehensive understanding of the relating service SOP and strictly implementing accordingly; - Proficiently using the tools such as Rexis, Grips and improving the service skills by continuous learning; - Updating the maintenance data timely and accurately according to the requirements of the service.
· Who we are
At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an equal opportunity employer.