BI Solution and Data Service Manager

Job description

  Job facts

As part of the newly created EMEA IT solution support center, the position Business Intelligence Solution and Data Service Manager will hold accountability and responsibility for operational service delivery in the domain of business data in a modern data warehouse and reporting environment.
BI Service Manager will be instrumental to support and enhance innovative and scalable modern analytical and reporting solutions in close alignment with the functional business customers, the IT architect, as well as supporting the solution's lifecycle management. This includes coordination of high priority incidents, especially when multiple resolver groups are involved.

Main responsibilities:
·  Perform operational support for analytical and reporting solutions according the global process definitions; support the management of data layers and data structures of global, regional, and local solutions in a global integrated data warehouse
·  Define, implement and execute data loading strategies and principles as well as data quality and data cleansing management methods and components, data extraction, access schemes, components and API; maintain the regional and local data dictionaries
·  Proactively monitor and supervise BI data flows, loads and operational performance of the data warehouse and reporting solutions
·  Initiate service improvement plans
·  Support knowledge sharing across region and hubs/clusters and support regional and local responsible function in procuring external data

·  Who we are

In Poland Pharma head office we are more than 700 specialists, working as one across all functions. Here you can grow your career in Clinical Trials, Medical Department, Sales, Marketing, IT or corporate support departments.

Roche is an equal opportunity employer.

Desired profile

Who you are

You're someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.

Requirements:

We are looking for a person with good communication and collaboration skills, strong data analytics, visualization and modeling skills as well as basic scripting and statistical knowledge. A perfect candidate has ability to communicate data and business intelligence issue clearly and is experienced in working with global and regional project and virtual expert teams. It is also important to meetthe following requirements:
·  Relevant bachelor degree or equivalent as a minimum; relevant postgraduate degree desirable
·  3+ years of experience working in IT environment. Experience of pharmaceutical / life sciences industry desirable.
·  Proven track record in data and business intelligence solutions, data warehousing, reporting, or other analytical methods.
·  Good knowledge of BI technologies across vertical Roche standards (Oracle/SQL databases, Business Objects, Tableau, Informatica etc).
·  Proficiency in data loading and data extraction and data querying technologies, semantic and textual analytics
·  Fluent English (oral and written) is essential
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