Accessioning Clerk I

Job description

  Job facts

Under the supervision of the Order Administration Management, a form accessioning (ACC) clerk will be responsible for:

·  Following standard operating procedures to enter orders for high complexity clinical lab tests.
·  Efficient and accurate entry of customer and patient demographic data, clinical information, test request information and physician information.
·  Reviewing, understanding and executing customer-specific requirements for order entry.
·  Work closely with Client Services to resolve and escalate incomplete or unclear order issues.
·  Checking the work of others to ensure order entry accuracy.
·  Providing feedback on work process improvements.
·  Document retention which may include filing, scanning, and retrieval of forms.

Qualifications

The ideal candidate must have a high attention to detail and quality. S/he must be able to follow laboratory procedures and must adhere to the laboratory's quality control policies. S/he will demonstrate a strong ability to identify and act on issues within an order that may impact customer satisfaction and test turnaround time. In addition, s/he:

·  Must be able to type 45 words per minute with excellent accuracy.
·  Experience using laboratory information systems and proficient in Microsoft Office Suite a plus.
·  Superior people skills and a team player.
·  Must be able to lift 35 lbs.
·  Generally, work hours are Mon-Fri 12:00-8:30PM, but are subject to change, depending on sample volume and other business needs.
·  Minimum 6 months to 1 year of experience in order management, preferably in the clinical laboratory or healthcare industry, medical field, or equivalent.
·  Education: high school diploma required. College degree preferred.

·  Who we are

At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.