Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.
“ dunhill’s innovative and design-driven heritage is a unique platform to build upon,
by creating purposeful products with an aesthetic that is classic yet relevant today”
dunhill – Mandarin Speaking Sales Associate Bicester Village
HOW WILL YOU MAKE AN IMPACT?
As a brand ambassador for dunhill in Bicester Village, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our maison and ultimately setting an exemplarily standard of customer experience and level of performance.
A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book.
KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment.
We require individuals who are passionate and curious about our maison; reflecting the dunhill attitude and acting as a senior brand ambassador every day. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills.
We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key.
As stated, we are seeking candidates who speak both Mandarin & English fluently, in order to support the internationally diverse customer base within Bicester Village. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects.
HOW DO WE KEEP YOU SMILING?
As a significant member of the dunhill community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1 st Stage – After your application has been selected, a member of the recruitment team will reach out to you within 2 weeks to conduct an introductory call
2 nd Stage – Video/Virtual interview with the Boutique Manger for dunhill – Bicester Village
3 rd Stage – Video/Virtual interview with the HR Manager for dunhill
LEARN MORE ABOUT LIFE AT RICHEMONT AND DUNHILL BELOW: