Sales Assistant

Job description

SALES ASSISTANT - JOB MISSION 

 

The Sales Assistant is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. He/she also assists the Sales Associates during a sale.

  

KEY RESPONSIBILITIES 

  

Client Welcoming & Waiting Time Management:

•Ensures an exceptional client experience at the entrance of the client(s) in the boutique 

•Seats client(s) when possible and offer drinks, reading, etc. 

•Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc. 

  

Sales Assistance:

•Brings and returns pieces for the Sales Associates 

•Assists discreetly with various tasks during a sale 

•Coordinates between Sales Associates and Stockist / Cashier / Voituriers 

•Gift wrapping 

•Orders taxis 

•Accompanies the client(s) to the door upon departure 

•Assists with After Sales duties (bringing pieces, etc.) without handling with payments 

  

Daily Boutique Operations:

•Respects all brand and boutique policies and procedures 

•Participates to inventories 

•Participates to price labeling 

•Participates to the set up and breakdowns at opening and closing of the boutique 

•Participates to the implementation of Visual Merchandising guidelines 

•Orders boutique facilities (bags, drinks, edition material, office facilities, etc.) 

•Ensures that the boutique, windows, counters, etc. are in a perfect condition 

 

PROFILE 

 

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian