Technical Support Professional

Job description

IBM Hybrid Cloud is looking for a great candidate that is passionate about technology, whether it's new software or a new gadget. We'd like someone that wants to be the "go to" person and isn't afraid to take on a challenge. We want someone that loves solving problems. We also want someone that is passionate about helping ensure our enterprise clients are successful and committed to seeing a problem through to resolution.

The successful candidate will have:

·  Proven oral and written communication skills, specifically can communicate to both technical and non-technical people
·  Demonstrated experience of working in a team environment
·  Proven organizational and time management skills
·  Able to learn, adapt and apply knowledge to new situations
·  Know how to troubleshoot technical issues
HYBCLD18

Auto req ID

191734BR
Required Education

Associate's Degree/College Diploma
Role ( Job Role )

Software Developer
State / Province

ONTARIO
Primary job category

Software Development & Support
Company

(0026) IBM Canada Limited - IBM Canada Limitee
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Hybrid Cloud
Preferred Education

Bachelor's Degree
City / Township / Village

OTTAWA
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Knowledge of IBM products, especially Planning Analytics, TM1 or Cognos Analytics
·  Understand Software Development Life Cycle
·  2 years of experience in Linux, Unix, Windows
·  2 years of experience in SQL, relational databases
·  2 years of client facing experience
·  2 years of experience in Excel, particularly use of Excel functions and programming concepts

Country/Region

Canada
Preferred Technical and Professional Experience

·  Experience with OLAP, cubes and datawarehousing
·  Experience in application tier technologies
·  Experience in web tier technologies
·  Experience in Cloud environments and technologies (e.g. IBM, AWS, Azure, Orchestration software)
·  Experience with network adminstration
·  Experience with JAVA, C#, JavaScript, HTML, Python
·  Experience with Container technologies (e.g. Kubernetes, Docker)
·  Experience with SSO, SSL, TLS, or authentication technologies
·  Experience in Accounting or Finance, especially financial budgeting modeling processes
·  Experience with SAP/BW
·  Experience with Agile methodologies
​
Secondary Job Category

Other Software Development & Support
Eligibility Requirements

Must be eligible/legally entitled to work in Canada.

This role will involve working with technology that is covered by embargo Export Regulations. If you are a Foreign National from any of the following embargoed countries (Cuba, Iran, North Korea, Sudan, and Syria) on a work permit, you are not eligible for employment in this position.

Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire