System Services Representative X 2

Job description

The top responsibilities for this SSR role are: Keep an excellent customer satisfaction at all time. Repair IT equipement from IBM and a lot of OEM manufacturing companies. Fix software problems for all customer with a contract with IBM in the Montreal area.
Auto req ID

175513BR
Required Education

Technical Diploma
Role ( Job Role )

System Services Representative
State / Province

QUEBEC
Primary job category

Product Services
Company

(0026) IBM Canada Limited - IBM Canada Limitee
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 100% or 5 days a week (home on weekends - based on project requirements)
IBM Business Group

GTS
Preferred Education

Technical Diploma
City / Township / Village

MONTREAL
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Deep It Skills (3 years minimum).
·  ABM, laptop & desktop 3 years, Servers 3 years, Software 3 years, Networking 3 years, Storage 3 years.
·  Must be bilingual French/English
Country/Region

Canada
Preferred Technical and Professional Experience

·  3 years of Break-fix repair in an IT Company is a must.
·  Deskside support would also be considered.
Eligibility Requirements

For candidates in Canada only
Position Type

Early Professional
Early Professional Track

Developer (Software)
New Collar Role

Yes