Subscription & Support Renewals Sales Representative

Job description

IBM Digital Sales Representative – Subscription & Support Renewals

The Digital S&S Sales Representative is responsible to renewing SW Subscription and Support Renewals contracts for an existing customer base for a specific customer set. He/she manage sales transactions primarily over the phone and via e-mail. The key requirement is to be able to understand existing sales contracts and entitlements, and to communicate effectively over the phone. This role does not include cold-calling or Marketing tasks.

Details Responsibilities

·  Close identified transactions with customers
·  Explore customer needs, develop the appropriate solution and close the deal
·  Present IBM's value and position IBM against competitors
·  Develop quotations with appropriate products, quantities and prices
·  Manage a pipeline of sales opportunities independently and provide accurate forecasts on a weekly basis
·  Take ownership of the complete renewals sales process from the quoting to customer fulfilment process
·  Manage relations with IBM Business Partners, Field Sales Reps and supporting functions in the IBM country organizations
·  Continuously broaden & deepen technical product skill Profile
·  Excellent Sales Skills (prior sales position absolutely essential
·  Excellent communication skills (listening, influencing, persuading)
·  Fluent English
·  Proactive, willing to take ownership and initiative
·  Persistent and unafraid of complexity
·  Strong administrative skills
·  University degree preferred

Benefits:
·  Competitive salary and sales commission based on performance
·  World-class sales education (sales methodology, practice calls, tips & tricks)
·  Product education
·  Ongoing coaching, feedback and active skills development by management
IBM Digital Sales Representative – Subscription & Support Renewals

The Digital S&S Sales Representative is responsible to renewing SW Subscription and Support Renewals contracts for an existing customer base for a specific customer set. He/she manage sales transactions primarily over the phone and via e-mail. The key requirement is to be able to understand existing sales contracts and entitlements, and to communicate effectively over the phone. This role does not include cold-calling or Marketing tasks.

Details Responsibilities

·  Close identified transactions with customers
·  Explore customer needs, develop the appropriate solution and close the deal
·  Present IBM's value and position IBM against competitors
·  Develop quotations with appropriate products, quantities and prices
·  Manage a pipeline of sales opportunities independently and provide accurate forecasts on a weekly basis
·  Take ownership of the complete renewals sales process from the quoting to customer fulfilment process
·  Manage relations with IBM Business Partners, Field Sales Reps and supporting functions in the IBM country organizations
·  Continuously broaden & deepen technical product skill Profile
·  Excellent Sales Skills (prior sales position absolutely essential
·  Excellent communication skills (listening, influencing, persuading)
·  Fluent English
·  Proactive, willing to take ownership and initiative
·  Persistent and unafraid of complexity
·  Strong administrative skills
·  University degree preferred

Benefits:
·  Competitive salary and sales commission based on performance
·  World-class sales education (sales methodology, practice calls, tips & tricks)
·  Product education
·  Ongoing coaching, feedback and active skills development by management

Auto req ID

181104BR
Required Education

Bachelor's Degree
Role ( Job Role )

Digital Representative
State / Province

DUBAI
Primary job category

Sales
Company

(0143) IBM Middle East FZ-LLC
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

Yes
Travel Required

Up to 25% or 2 days a week (home on weekends- based on project requirements)
IBM Business Group

DigitalBusGrp
Preferred Education

Bachelor's Degree
City / Township / Village

DUBAI
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Excellent Sales Skills (prior sales position absolutely essential
·  Excellent communication skills (listening, influencing, persuading)
·  Fluent English
·  Proactive, willing to take ownership and initiative
·  Persistent and unafraid of complexity
·  Strong administrative skills
·  University degree preferred
Country/Region

UAE
Preferred Technical and Professional Experience

NA
Secondary Job Category

Client Sales
Eligibility Requirements

NA
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire