OBIEE Technical Administrator

Job description

IBM Hybrid Cloud is looking for an Oracle Siebel / OBIEE Technical Administrator who can join our global IBM Cloud Support team and actively participate to the growth and development of our project for supporting Oracle based applications running in IBM Cloud environment. In this role, your contribution will be vital to providing a high quality support experience to our Cloud settled customers, implying hands-on as well as customer facing experience.

Key Responsibilities

- Able to understand a full life cycle of Siebel CRM application implementation, including requirement definition, design, development, testing;
- Ensure completion of all tasks related to OBIEE reporting, ETL data migration tasks, Siebel configuration, data migration and system interfaces;
- Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in depth knowledge of organizational objectives.
- Manage and guide the overall technical solution including supporting with hands-on technical tasks
- Excellent client management and communication skills.
- Lead resolution of application and database issues and perform needed tasks as required
- Technical lead for critical situations, Root Cause Analysis (RCA) and problem ownership and management
- Own customer specific SOPs and Policies and Procedures and ensure extended support team is trained on those procedures for for all data warehouse design and ETL development
- Evaluate analytically and systematically problems of workflows, organization, and planning and develop appropriate corrective action
- Construct conceptual data and process models, including data dictionaries and volume estimates to communicate requirement

Auto req ID

120413BR
Required Education

Bachelor's Degree
Role ( Job Role )

Systems Management Specialist
State / Province

BUCURESTI
Primary job category

Technical Specialist
Company

(0112) IBM Romania Srl
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Hybrid Cloud
Preferred Education

Master's Degree
City / Township / Village

BUCHAREST
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

- Good understanding of modern multi tier Oracle Siebel and OBIEE architecture - configuration, maintenance, sizing, high available setup, load balancing, integration
- Exposure to Siebel 8.x / 7.x in one or more of: Siebel Enterprise Server, Business Intelligence and Analytics, Customer Data Integration and Enterprise Application Integration, Gateway Name Server, Server Request Processor
- Problem diagnosis & recovery - day-to-day administration and operations of Oracle application components (Weblogic servers, OBIEE etc.) and database.
- Fair Oracle Database Administration skills on Unix and ability to read, understand and create shell scripts, as well as complex SQL statements
- Incident/Problem ticket resolution, as well as Standard Operation Procedure build
- Modern application servers administration basic skills for Weblogic, Siebel Enterprise Server, etc.
- Fair understanding of Virtualization and Cloud architecture

Country/Region

Romania
Preferred Technical and Professional Experience

- Bachelors' Degree required (preferred are Information Systems, Computer Science or equivalent)
- English Language: Advanced
- Prior involvement early-life support for new applications going live into the production environment is a plus
- Troubleshooting, performance tuning and problem investigation skills in UNIX / J2EE environment
- Application Servers (Weblogic preferred) administration and web services and system to system interaction (messaging, batches, remote method invocation, etc.) – medium level
- Experience with Enterprise Databases (Oracle preferred) – medium level
- Excellent customer facing communication skills - verbal and written
Eligibility Requirements

Eligible to work in Romania
Position Type

Professional
New Collar Role

No