Operations Production Analyst-Mainframe Scheduling

Job description

Job description:
This role will need to follow US office hour, provides technical support and administers the process and control tools to manage IBM account's batch environment.

1. Responsibility:
·  Monitor functional ID's and respond to requests in a timely manner.
·  Perform and provide technical support for batch job scheduling and promotions.
·  Provide first line production services support to operations for batch enquiries. This may include on-call coverage where after hours support coverage is required.
·  Liaise with other IT Operations and service delivery groups.
·  Ensure all assigned problem and change records are resolved within defined guidelines.
·  Provide general housekeeping support for production services' products, batch jobs and processes.
·  Work with and towards standardized processes and tools.
·  Gatekeeper of all the batch scheduling standards and ensure that they are followed as per client specifications and requirements
2. Requirement:
·  Bachelor or above, major in computer science or engineering is preferred.
·  Interested in IT service delivery and willing to work on night shift.
·  Have experience in mainframe and/or previous production control experience is a plus.
·  English (Read/Write/Listen/Speak) : CET 4 or above with a good level of spoken English
Auto req ID

149343BR
Required Education

Bachelor's Degree
Role ( Job Role )

Operations Production Analyst
State / Province

GUANGDONG
Primary job category

Technical Specialist
Company

(0798) IBM Solution and Services (Shenzhen) Co., Ltd.
Contract type

Regular
Employment Type

Full-Time
ERBP

Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

None
City / Township / Village

SHENZHEN
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Requirement:
·  Bachelor or above, major in computer science or engineering is preferred.
·  Interested in IT service delivery and willing to work on night shift.
·  Have experience in mainframe and/or previous production control experience is a plus.
·  English (Read/Write/Listen/Speak) : CET 4 or above with a good level of spoken English
Skill-keywords

no
Country/Region

China
Preferred Technical and Professional Experience

none
Eligibility Requirements

none
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
New Collar Role

No