Expire bientôt IBM

Customer Service Representative - conversion

  • Suzhou (中华人民共和国)
  • Bachelor's Degree
  • Administration

Description de l'offre

工作内容
-通过电话,网页等渠道接受客户咨询
-合同确认
-分析和决定问题的优先级别
-能够准确的把问题派送到相应的支持组

Job Requirements (skills/experiences)
-具有流畅的口头表达能力 (日语一级)
-良好的人际沟通技巧与电话沟通习惯
- 主动性强,勤力,有团队精神。
-具有责任心,办事干练、反应灵活及团体合作精神
-能承受压力,能够处理各种紧急的情况
-能接受轮班工作 (每月大概4天E shift(4PM-12PM)和4天N Shift(0AM-8AM))的晚班工作,根据项目需要)
-能接受弹性上班时间 (周末和国家节假日(包括春节,国庆等)会安排上班,根据项目需要)
-大专或以上学历,专业不限(日语能力优秀者优先考虑)

Auto req ID

173091BR
Required Education

Bachelor's Degree
Role ( Job Role )

Customer Service Representative
State / Province

JIANGSU
Primary job category

Technical Specialist
Company

(1072) IBM Dalian Global Delivery Company Limited
Contract type

Regular
Employment Type

Full-Time
ERBP

Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

None
City / Township / Village

SUZHOU
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

none
Country/Region

China
Preferred Technical and Professional Experience

None

Secondary Job Category

Technical Services Specialist
Eligibility Requirements

None
Position Type

Early Professional
Early Professional Track

Industry Early Professional
New Collar Role

No