Client Case Study Quality Assurance Lead

Job description

Discover what you can do at IBM.

Client stories are the heart of a great marketing program. When we communicate IBM values and benefits through client's success, we impact existing sales opportunities. IBM is looking for a marketing and communications professional who is truly passionate about the value of bringing IBM client stories to life.

The Client Case Study Quality Assurance Lead ensures new and existing client case studies meet all quality guidelines. The Client Case Study Quality Assurance Lead will work in multiple content management systems to perform lifecycle management of all client story assets including: updating, archiving, publishing, and merchandising.

Job responsibilities include:
• Perform quality checks on digital case studies prior to publication in Drupal
· Publish digital case studies in Drupal as needed
• Update digital case studies when offering name changes occur
• Check and fix broken links in the Drupal case study web segment
• Manage expirations of PDF assets published in the content management system, ensuring linkage to the digital case study
• Manage archiving of digital case studies and associated assets
• Check product and solution tagging in taxonomy and make appropriate changes when taxonomy is updated
• Respond to all inquiries about published or archived case study assets

This position will be located in IBM offices in Austin, Texas.

Must have the ability to work in the US without current/future need for IBM sponsorship.

Do work that matters.
Discover your true potential.
Be yourself.

MC18

Auto req ID

190007BR
Required Education

Bachelor's Degree
Role ( Job Role )

Portfolio Marketing Professional
State / Province

TEXAS
Primary job category

Marketing & Communications
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

CHQ/OTH
Preferred Education

Bachelor's Degree
City / Township / Village

AUSTIN
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  3+ years content marketing experience
·  Expertise in web publication tools such as Drupal
·  Experience with content and database management systems
·  Attention to detail is a must
·  Strong customer service, organizational, and interpersonal skills
·  Ability to thrive in a matrixed organization working with a variety of marketing, sales and offering management teams
·  Experience in working in a fast-paced corporate environment
·  Degree in Marketing, Communications, or closely-related field

Country/Region

United States
Preferred Technical and Professional Experience

·  Experience using Drupal
·  Previous editing experience
Secondary Job Category

Portfolio Marketing
Eligibility Requirements

·  None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire