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Offers “IBM”

Expires soon IBM

(2019 Campus Hire) Infrastructure Specialist-Server Product Services

  • Taipei ( Taipei City )
  • Infra / Networks / Telecom

Job description

We are looking for a Support z Server infrastructure specialist that will have the following responsibilities:
- Support user requirement discussion, analysis, design, and documentation with Data Center users of industry.
- Participate implement, testing, deploying, training and maintaining Software tools for IBM mainframe.
- Works effectively and efficiently under time constraints and high pressure environments, ensuring customer satisfaction
- Ensure troubleshooting, problem replication, duplication and diagnostic support
- Extend the area of support from the application to the environment, operating system, database and network
- Handle client's inquiries and resolve client technical issues.
- Providing regular status reports and updates.
Auto req ID

Required Education

Bachelor's Degree
Role ( Job Role )

Infrastructure Specialist
State / Province

Primary job category

Technical Specialist

(0134) IBM Taiwan Corporation
Contract type

Employment Type

Is this role a commissionable/sales incentive based position?

Travel Required

No Travel
IBM Business Group

Preferred Education

Master's Degree
City / Township / Village

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

- Good verbal and written communication skills in English
- Troubleshooting skills and logical thinking
- Ability to work effectively in a dynamic environment
- Very good customer service skills
- Very good problem-solving skills
- Works effectively and efficiently under time constraints and in a high pressure environment
- Ability to work with routine/repetitive task

Preferred Technical and Professional Experience

Secondary Job Category

Services Specialist
Eligibility Requirements

No experience or under 2-year experience in IT industry.
Position Type

Early Professional
Early Professional Track

No Track
New Collar Role

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!