SET TO OPEN IN SPRING 2020
· Leading Global Hotel Brand
· Competitive Salary & benefits
· Learning, Development & Career advancement opportunities About Park Hyatt Auckland
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the role:
This role will be part of the pre-opening team, where you will get a chance to work in the most luxurious hotel Auckland has seen. This position is to welcome and truly enhance the guests arrival experience and stay. You will work on a rotation basis within the Front Services area, ensuring maximum guest satisfaction and adhering to the standard required by the hotel. You will achieve this by delivering the hyatt brand promise and providing exceptional guest service at all times.
Some of the responsibilities include:
· Ensures the delivery of the Brand promise and provides a professional and courteous service to hotel guests at all times.
· Provides excellent service to internal customers in other departments as appropriate.
· Establishes a rapport with guests maintaining good customer relationships.
· Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner.
Ideal candidate profile
· Excellent face to face customer service
· Must have open Drivers License
· Ability to work under pressure
· Positive, can-do attitude
· Good knowledge of Auckland
· Previous 5 Star luxury expeirence preferred
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com .
If you are looking for a fulfilling career, please apply now.