General Manager - Hyatt Place/Hyatt House Shanghai New Hongqiao
Shanghai, China Administration
Job description
· Responsible for the smooth and efficient operation of the hotel in a daily basis, assuring that the standards between the satisfaction of the customers and the financial objectives of the hotel are kept.
· Responsible to ensure that the operation performance is lined up with the pointers of performance and that the adequate measures are taken in case that has any negative variation.
· Responsible for the attainment of information to efficiently divulge them for the management team assuring that the decisions are taken in skillful time.
· Develop different procedures that allow the different departments to operate are in accordance with the adequate cost level as the forecast.
· Participate in the development of the annual budget in way to project the used prescription, expenditures and business-oriented equipment following the annual plan.
· Organization and demonstration of the correct execution of the services and tasks of each employee.
· Responsible for the operational manuals of the department are prepared and brought up to date annually.
· To participate, actively, in the development of the annual plan of marketing creating events, programming festivals and establishing way procedures to maximize the prescription of the hotel.
Desired profile
· Must be fluent in Mandarin Chinese and English
· Experience as Front Office Manager or F&B Manager in a Full-Service Hotel (minimum 3 years) or General Manager in a Select-Service Hotel (minimum 1 year)
· Hospitality Management or Business Administration Degree
· Good understanding of Select-Service Market in China
· Excellent People Management Skills
· Good understanding of financial statements and excellent commercial skills