Business Management Support - Global Private Banking

Job description

Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high caliber professional to join our team as Business Management Support.

Principal responsibilities
· ​Provide analytical, administrative, change and management support to allow market and product teams to execute their strategies and plans effectively and efficiently in a risk or regulatory compliant manner.
· Manage client complaints.
· Drive standardization across Business Management team, ensuring that all business management functions and procedures are adhered.
· Support the execution of change initiatives and hard wire change into business processes.
· Act as a support for client facing transactions.
· Develop strong working relationships across Relationship Management, Products and Services and other functional teams.
· Conduct regular reviews on operational workflow, cost control and process and system improvements as well as follow up the remedial actions and plans in order to ensure the business areas are operating effectively.
· Be aware of the operational risk scenario associated with the role and actively manage area of organisation to minimise operational losses and control weaknesses.
· Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business.
· Act as Business Unit Representative on new non-control related projects and initiatives.
· Support Business Continuity Plan projects and other business issues as required.

Desired profile

Qualifications :

Requirements
·  ​University Degree or above in Business Administration, Finance, Economics or related field
·  Professional qualifications such as Certificate in Mortgage Advice and Practice, Certificate in Investment Management or other recognised professional banking or investment qualifications will be of advantage
·  Solid experience and substantial exposure to private banking or financial markets, with front office experience beneficial.
·  In depth knowledge of relevant client segments.
·  Strong understanding of securities and credit products as well as local regulations.
·  Effective administrative management, presentation, negotiation and analytical skills.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.