Assistant Vice President Human Resource Advisory - HR ADVISORY OFFSHORE NHC

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President Human Resource Advisory - HR ADVISORY OFFSHORE NHC.

Principal responsibilities 

·  Support HK HBAP and HASE people managers and employees in navigating complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the challenges.
·  Relationship manage and co-ordinate support for enquiries that touch multiple areas of HR, this may involve co-ordinating multiple HR specialists to resolve complex people issues.
·  Support complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling (e.g. redundancy programme) working with onshore HR Advisory team, the HR Business Partner, HR Consultants and Specialist teams where required.
·  Support the Change journey for People managers around a broad range of HR Processes. Give support and encourage customer adoption of HR Systems and tools. 
·  Support understanding of how HR products and services are received to continuously improve the overall workforce experience by using case and knowledge management tools to identify trends in the questions and challenges colleagues have.
·  Identify improvements to make.

Requirements

·  Must be proficient in verbal and written English. Cantonese proficiency is preferable but not a must.
·  Must be strong at stakeholder management.
·  Must be customer centric and have the ability to thrive in a remote team environment seeking feedback and open to development.
·  Ability to understand complex situations and provide clear guidance and, where necessary, challenge to others.
·  Accurate and detail conscious, able to quickly spot errors in data and gaps in information, confidently seeking clarification and explanation.
·  A proactive self-starter with a “can-do”, customer focused approach who can learn quickly from experience.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.