Assistant Mobile Sales Force Support Manager Wuhan HSBC China

Job description

Retail Banking and Wealth Management (RBWM)

Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

- Oversee and manage a team of Sales Support Assistant who do overall sales sales support tasks for all sales channels; - Implement and monitor procedures which shall improve quality, productivity and efficient processes for asset products. - Provide excellent customer service to internal and external clients. All of these done without compromising compliance to set standards and regulations.

- Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators;

- Manages operational risk, including its identification, assessment, mitigation & control, loss identification & reporting.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

- Bachelor Degree or above;
- More than 5 years working experience of operation or sales support in Banking, it will be a plus with working experience in Credit Card Industry;
- Detail oriented and good customer service mindset;
- Good communication skill and cooperation skill with different business partners;
- Good English and Mandarin skills.

You'll achieve more when you join HSBC.
www.hsbc.com.cn/careers

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Issued by HSBC Bank (China) Company Limited