Dutch&German speaking ISS for Jenbacher

Job description

3116624
Additional Cities

Budapest
Career Level

Entry-Level
Relocation Assistance

No
Business

GE Global Operations
Business Segment

Global Operations Commercial
Function

Sales
Country/Territory

Hungary
Postal Code

1138
Role Summary/Purpose

The Commercial Shared Services (CSS) is a component of the Global Ops organization.We provide services to GE sales & service teams that enable them to attract and serve customers faster, with better quality. The Inside Sales team adapts to maintain excellent relationship with external customers, supports GE Businesses with inside sales and sales support activities, gathering market data, generate and handle customer interest & demand detection. Provide well defined leads to sales representatives
Essential Responsibilities

·  The Inside Sales Specialist adapts to maintain excellent relationship with external customers, supports GE Business with inside sales and sales support activities, gathering market data, generate and handle customer interest and demand detection. Provide well defined leads to sales representatives.

·  Build and maintain relationships with customers by providing advice and information about Healthcare products and services

·  Promote the client’s products and services for business partners via phone

·  Detect new purchasing projects over the phone with both new and existing customers

·  Achieve quarterly and annual sales targets, also by following-up on the generated leads/opportunities on a regular basis

·  Follow-up sales opportunities and support the field work of sales managers

·  Follow script and provide marketing information for the business clients

·  Register all relevant information captured during customer interactions in our CRM tools

·  Get to know, understand and deliver different customer service processes

·  Handle customers’ requests, and provide them with the necessary support

·  Conduct a rated calls in line with the targets in telemarketing activity on a daily basis

·  Understand and fulfill all regulations of the internal policies of the company
Qualifications/Requirements

·  Advanced level of the language of the supported region (Dutch & German) and English skills

·  College or University degree

·  Ability to provide excellent customer service, customer-focused approach

·  Effective and professional verbal and written communication – both with internal and external customers

·  Creative and innovative personality

·  Result-oriented personality and capability to overcome obstacles

·  Ability to work in a team or individually if required

·  Sales mindset

·  Customer service attitude

·  Proficient IT skills including Excel and Outlook
Desired Characteristics

·  Customer service experience

·  Out-bound-call experience

About Us

GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works.
Primary Country

Hungary