Master Artist (in-house Atelier)

Job description

POSITION  SUMMARY  

 

The CHANEL Atelier Master Artist is an   elevated  in-house beauty expert , who has a seasoned understanding of CHANEL and industry products, experienced  technical application skills, sophisticated sense of emotional intelligence and highly authentic and infectious personal style.  This position’s responsibilities include not only intimate and empathetic one-on-one guest lesson and applications including quick tips and color guidance but a focus on coaching the Atelier staff and sharing knowledge on our brand, our products and our guest experience. Each Master Artist must also create relevant and alluring interpretations of CHANEL’s latest product or trend looks for their local client base. This role is part time- 20 hours per week.

  

 

RESP O N SIBILITIES  

   

CONSULTATION  

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Execute one-on-one guest consultations where the client feels understood and leaves the experience feeling confident and enriched 

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Lessons – interpret client preferences and lifestyle into a look or technique that is tailored to each individual. Create a rapport with the guest and ensure follow-up communication 

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Applications – create unique looks based on the event or life stage of the guest and completion of guest’s Beauty Plan 

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Follow-up all consultations using the guest’s preferred method of communication to answer any questions, ensure the guest was satisfied with his/her experience and motivate them to practice their new skill or follow their skincare regimen  

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Review guest evaluations and identify areas of success and opportunity with Atelier staff and management 

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Promote and recruit guests to makeup services to Atelier 

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Create unique and engaging lesson plans for Master Classes 

 

 

PEER-TO-PEER EDUCATION  

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Proficient in all CHANEL makeup and skincare products and application knowledge  

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Observe and coach Atelier team members in offering Skin Consultations 

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Share insight into industry and new product trends (outside of CHANEL) with the Atelier team members 

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On-board new or developing Atelier team members looking to build makeup or skincare expertise 

· 
Recruit, train and coach Event Freelancers  hired to work Atelier events 

 

 

CREATIVE DEVELOPMENT  

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Experiment with new products and collections to help clients understand CHANEL’s current makeup point-of-view and strategize with clients on how to incorporate these products to modernize their look  

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Recommend competitive products necessary to round out the existing CHANEL product line-up and attend local master classes and/or launch events 

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Develop a personal digital portfolio of looks and techniques to share with guests in order to align on the desired look in a consultation, and utilize his/her personal brand and portfolio as part of the marketing of Consultation services 

 

HOUSE STANDARDS  

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Maintain immaculate hygiene standards in all areas including tools and zones 

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Ensure guest safety, cleanliness and satisfaction 

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Ensure all consultation guests are met promptly and are made to feel welcome and appreciated 

 

PHYSICAL DEMANDS  

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Standing and sitting intermittently for extended periods of time 

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Repetitive application of Skincare and Beauty products using tools 

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Repetitive cleaning of Beauty tools 

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Maintaining and wiping surfaces and replenishing tools 

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Reaching above or bending below shoulder level 

 

DESIRED MINIMUM EDUCATION AND WORK EXPERIENCE  

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Demonstrated passion for the beauty industry and demonstrated skill in guest-centric makeup application   

· 
High school education or equivalent required 

· 
Minimum 2 years of Makeup Application or Aesthetician experience required