Cashier

Job description

For our CHANEL Fashion Boutique in P olanco , we are looking for a Cashier with a passion for client service and expertise within cash register operations. 

The role of a Cashier within our boutiques is a critical one, requiring skill, attention to detail and a very organized mindset. 

The Cashier has an important interface with the clients and is responsible for all manner of compliance criteria, including anti-money laundering checks, ID checks and quota checks. The role is a highly collaborative role working very closely with Boutique Management and Fashion Advisors. 

Key Responsibilities  

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Portray a professional image of personal grooming in accordance with the image of Chanel. 

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Provide ultimate luxury customer experience according to our Client Service Values 

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Support Fashion Advisors to serve customers by providing cashier service and support as required. 

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Mastering the various professional situations, carrying out cash register operations and accepting the corresponding modes of payment. 

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Applying the control procedures for the various means of payment and identification documents. 

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Responsibility for the correct handling of all checkout processes. 

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Reconciliation of daily transactions with cash and other forms of balances, ensure adequate cash flow in counters, verifying the amounts at the beginning and end of shifts. 

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Input transaction and client information on system and invoices accurately 

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Provide information to management by consolidating sales and related information such as sales, stock movement and customer reports. 

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Careful processing of refunds, tax free forms. 

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Active maintenance of the customer file. 

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Ensuring an excellent level of service and follow up internal procedures. 

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Support boutique operations such as gift wrapping, and other ad hoc duties as assigned. 

What are we looking for?  

We are looking for someone who is rigorous, communicative and has a keen eye for detail. You will be comfortable engaging with a range of clients in a positive and confident manner. You will have a good understanding of processes, how systems operate and of how to deal with complex transactional problems.

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Minimum 2 years as a Cashier in the Retail sector preferably in Fashion or any other luxury brand  

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Empathy and listening skills are essential along with a “can do” attitude. 

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Excellent attention to detail 

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An understanding of client expectations and good communication. 

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Strong computer proficient and flair for figures 

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Ability to multi-task projects in a dynamic, fast paced environment