Facilities Administrator
High Wycombe (Buckinghamshire)
Job description
· Location
High Wycombe, Buckinghamshire
· Salary
£10.00/Hour
· Category
Office and Secretarial - Administrator
· Job type
Contractor
· Industry
Office and Secretarial
· External Reference
JN-122019-109360
Our client seeks an experienced Administrator to support the Facilities and Help-desk Department.
This role is a contract until March 2020, with an immediate start date.
free parking on site, weekly pay!
Duties:
- Handling inbound and outbound calls
- To administer all help desk calls in line with site-specific KPIS.
- To escalate any urgent and critical jobs to line managers immediately
- Dealing with queries and complaints
- General admin duties as required
- Manage calls and emails within agreed SLA's
- Support operational team to ensure works are assigned and completed as efficiently as possible.
- Liaise with customers and colleagues on a daily basis to ensure tasks are scheduled and completed within the contract deadlines.
Skills and Knowledge
- Strong customer service skills
- Exceptional telephone manner
- Strong planning and organisation skills
Apply now !
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