Waiter/Waitress

Job description

Key tasks

As a Waiter/Waitress you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Waiter/Waitress carries the responsibility of thoroughly understanding the menu, food offerings and food contents. Specifically, you will be responsible for performing the following tasks to the highest standards:

•Manage an efficiently operated outlet shift that is in accordance with the agreed standards and regulations
•Use every possible opportunity to gain knowledge in all areas of outlet supervision
•Ensure all tables receive their drinks and food as requested
•Maintain the cleanliness of all equipment used during shifts
•Maintain cleanliness of the restaurant, bar and stores to Health, Safety and Hygiene standards at all times.
•Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
•Ensure that all before/after service mise en place is completed to the correct standard of Sofitel

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

Desired profile

Skills

Level of Education Others
Areas of study Food and beverage
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

Due to role requirements, the candidate should have:

•Previous experience in similar position at least 12 months is preferred
•Strong communication skills (verbal, listening, writing)
•Innovative
•Pro active and reliable
•Able to work alone and within a team
•Good level in English essential (Arabic would be an advantage)

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