Housekeeping Ambassador

Job description

Key tasks

To make the guest feel welcome in providing personalized service and ensure that guests experience all the comfort they expect from a 5-star hotel
To provide cleaning service to guestrooms and respond to guest’s requests ensuring maximum guest satisfaction in accordance to Hotel established standards
To make sure that all rooms are well supplied and ready on time
To clean guest floors and surrounding service areas in accordance to the standard required by our hotel
Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance
To carry out any other reasonable duties and responsibilities as assigned
Greets and courteous to all guest and colleagues, uses eye contact and always offers assistance

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

Desired profile

Skills

Level of Education Others
Areas of study Hospitality Management
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)