Shared IT Coordinator
Singapore IT development
Job description
SINGAPORE-ODEON TWR(SGP)
Job Description
· SPOC for all TGITS recurring services (escalation, advice, assistance on standard requests,…)
· SPOC for Branch IT services and coordination with Branch corporate IT team for all IT topics.
· Local vendors management: DELL, Telco, Mobile, VC, Structures Cabling, Printer HW
· Reporting to Affiliate Manager
· End User Communication and training
· Software license management
· Coordinate local activities for IT project implementations
· On demand infrastructure support
· Provide support for business Applications and/or MS office when requested
· Project/request follow-up when requested
· Collect TGITS information and share with MS affiliates
· Collect IT/IS information, including local IT projects from affiliate and report to Head of IT/IS of MS APMO and TGITS APAC BPO for MS
· Support affiliate - follow up affiliate local IT concern/complain/escalation;
· Support affiliate to formulate project
Offer ID
13783BR
Country
Singapore
About us / company profile
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.
Candidate profile
· To be filled in for offers published externallyService oriented with an in-depth understanding on TGITS and Branch DSI organizations, service offers (OSP), processes
· Able to work independently and under pressure
· Highly motivated with a strong sense of commitment and able to respond swiftly to critical system issues at all times
· Strong organizational sense as well as sound oral and written communication skills
· Minimum 5 years’ experience of IT service management
· Baccalaureate + 2 years IT studies.
· ITIL qualifications
· Experience in project Management is appreciated
Métier
Applications
Job Title
Shared IT Coordinator
Branch
Total Global Services
Functional discipline
Information Systems
Experience level required
3 - 6 years
Employment type
Regular position
Affiliate (if known)
TOTAL OIL ASIA-PACIFIC PTE LTD