Incentives Coordinator

Job description

Description

The Incentives Coordinator is responsible for processing incentive applications and securing utility incentives for each allocated project. Coordinators interact daily with a broad audience, including public utility companies and internal teams such as Sales, Operations, Engineers, and Accounting. Ensuring that the incentive is secured requires a significant amount of administrative work including the retrieval and coordination of information, completing detailed and technical applications and submissions, relationship management, management of deadlines and milestones, and attention to detail.

The ideal candidate must be able to listen and observe, quickly identify the crux of a problem, research the issue, and clearly summarize what is needed. He or she must also be flexible with a positive attitude. This candidate must be extremely detail oriented and organized. Strong written and verbal communication skills are a must. The ideal candidate is open to change and quick to adapt as necessary. Employees who are successful in this role are proactive, use common sense, and take pride of ownership over the quality and accuracy of their work.

Responsibilities

• Application Management: Prepare, review, and submit a high volume of applications and claims ensuring compliance with all relevant utility guidelines and agreements

• Problem Solving: Identify common issues and develop suitable solutions and processes. Address incoming inquiries in a timely, efficient, and professional manner

• Project Management: Update notes, manage project status changes, communicate with Tesla colleagues and utilities to ensure project moves smoothly

• Research: Conduct web research and phone inquiries to analyze and document utility processes for various states and utilities

Qualifications

• Bachelor’s degree from an accredited college or university preferred or equivalent experience

• Evidence of exceptional ability

• Extremely detailed with strong organizational and time management skills

• Great problem solving skills with good judgement

• Excellent written and verbal communication skills

• Excellent customer service skills required

• Ability to work well with others in a collaborative team environment

• Have a sense of urgency and thrive in a fast-paced environment

• Effectively prioritize, multi-task, and manage time well

• Flexibility and ability to adapt to an ever-changing environment

• Proficient with desktop applications such as Adobe Acrobat, MS Office, and Internet Explorer is required

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