IT Service Desk Intern ( Odessa, Texas)

Job description

🔍Odessa, Texas, United States

New

📁
    Information Technology

📅 309Total Views

📅 19000482Requisition #

Apply for JobShare this JobSign Up for Job Alerts

TechnipFMC is a global oil and gas leader, specialized in subsea, onshore, offshore, and surface technologies. Our mission: to enhance the performance of world's energy industry. How we do it: by constantly challenging conventions and investing in our 37,000+ employees, across 48 countries. At TechnipFMC, we aim to offer an inspiring working experience: tackling some of the most complex technical and engineering challenges in the world in collaboration with a truly global team.

IT Service Desk Intern

At TechnipFMC, we deliver critical projects of a scale, scope and difficulty that you simply won't find anywhere else. We are looking for an IT Service Desk Intern who can join our team in Odessa, Texas. You will have the opportunity to assist with software and hardware troubleshooting, password resets, operating system reinstalls and upgrades, software installation, phone support, and remote support, etc.

Job description

·  Respond to service requests keeping ticketing system up to date
·  User support over the phone, remotely by use of software, and in person
·  Application and Hardware Troubleshooting
·  Keeping accurate asset inventory
·  Microsoft Office and Windows configuration and troubleshooting
·  Troubleshooting network printers and multifunction copiers / scanners
·  Application troubleshooting
·  Transferring and verifying user data during computer upgrades and replacements
·  Mobility troubleshooting, device configurations, registration, inventory management, transfers

You are meant for this job if

·  Pursuing a bachelor's degree from an accredited university, required
·  Minimum of 2 years of experience in a service desk position required
·  Flexible problem-solving skills
·  Ability to multi-task and prioritize time based on ticket severity
·  Proficiency with Microsoft operating systems and Office suites
·  Strong interpersonal and communication skills, both written and oral
·  Minimum 3.0 GPA required

Learn more about TechnipFMC

Learn more about us and find other open positions at our Career Page.

Follow us on LinkedIn for company updates.