Technical Service Engineer
Kartini (Kartini) Bachelor's Degree Design / Civil engineering / Industrial engineering
Job description
Job Title: Technical Service Engineer
Location of Position: JI. R.A. Kartini Kav. 8, Cilandak Barat,, South Quarter, Tower B, Jakarta, JARKATA 12430 IDN
Posting Number: req7589
Description :
The Technical Services Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate troubleshooting action or short-term planning and plan for long term preventive action.
· Provide Service Excellence, general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, stock inventory, and installation of SWTS products
· Provide on-site interpretation of data and technical instruction
· Provide Technical Sales and Account/Sales Manager with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
· Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
· Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
· Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
· Assist customer in scheduling maintenance and workload
· Assure that equipment and parts meet established schedules
· Review reported malfunctions and identify / analyze any undesirable trends
· Make recommendations on findings
· Review effectiveness of maintenance actions in order to identify training needs
· Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
Qualification/ Requirements:
· Bachelor's degree from an accredited university or college with at least 2 years of experience in a field service or maintenance position for water & process treatment field). -
· Ability and willingness to travel within territory.
· Willing and ability to reside in Cilegon & Merak area geography
Compensation: Annual 0.00 - 0.00 IDR
Is relocation for this position offered:
Number of Job Openings: 1
Company Grade/Band: Professional
Join the Resource Revolution! SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the Resource Revolution!
SUEZ's Water Technologies and Solutions (SWTS) offers a great work environment, professional development, challenging careers, and competitive compensation. SWTS is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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