Supplier Program Coordinator SAP Ariba Job - SAP - Prague

Job description

Requisition ID: 141211
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Limited Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

ABOUT US
Do you want to work for a company that is changing the nature of business by transforming business connections into smart cloud-based collaboration? We do this by delivering an unsurpassed experience to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba Network to the next level. The contract is limited to 6 months with the possibility to be extended.
JOB OVERVIEW
As an SPC you support the enablement of suppliers onto the Ariba Network for Buyer Customers by coordinating supplier enablement for various projects.
Supplier Program Coordinator is a role with internal customers. The main internal customers are Enablement project managers (buyer customer facing) and Supplier Onboarding Agents (supplier customer facing).
An increasing demand for efficiency and a high complexity of supplier programs requires from you a high focus on scalability. This means that we expect from you to deliver great results while questioning, rethinking and adjusting approaches and processes
Main tasks are:

· Coordinating supplier enablement efforts (CRM)
· Auditing and analyzing weekly reports regarding progress against goals and potential risks in supplier enablement (CRM/Excel)
· Creating and reviewing Training materials for assigned projects
· Training Supplier Onboarding Agents in regards of project specifics and expectations

EXPECTATIONS
Working as SPC requires a certain attitude which includes:

· Customer focus
· Can-do attitude
· Positive thinker

Education / Experience

· Bachelor’s Degree or equivalent

Skills

· Excellent communication (verbal and written)
· problem-solving skills & ability to analyze
· Setting own and team priorities
· Managing expectations from different internal customers
· Being highly self-organized
· Structured working approach
· Interpersonal skills, being able to navigate in a multicultural environment, team player
· The ability to network and connect with people
· Open mind and therefore open for feedback and ability to give constructive feedback
· Independent worker, reliable, detail-oriented
· Fast learner
· Advanced with verbal and written communication in English Language
· Ability to drive people, ideas and meetings
· Good presentation skills (remote and onsite)
· Sense of humor
· Intermediate knowledge of Microsoft Office software (intermediate level required for Excel, PowerPoint, and Word specifically)

PREFERRED QUALIFICATIONS

· Advanced knowledge of the Ariba Network functionality including transactional and catalog areas.
· Proven ability to manage multiple projects with changing priorities.
· Advanced knowledge of Microsoft Excel.
· Superior customer service skills with experience in handling difficult customer situations.
· Innovative thinker
· Another European language is a plus.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: