Sr. Systems Engineer (327208)

Job description

Regular Full-Time
Samsung Electronics America ,Bellevue Washington

Feb 2, 2018
General Description
The incumbent is responsible for the performance of engineering duties for the proper and proactive validation and evaluation of wireless products, mobile station equipment, and related carrier technologies primarily at Samsung locations. Performs tasks as a systems engineering representative for SQE and US operators conformance lab teams using customer relations sensitivities and skills to proactively evaluate, adapt, and facilitate the adaptation of the product into client's product delivery infrastructure. Essential Duties and Responsibilities: • Use technical engineering knowledge and experience to understand customer requirements and applications and radio test cases • Have the skills and knowledge to validate and evaluate new wireless products and features, including the verification by simulation and/or reproduction of errors and complaints of wireless products and technologies. • Interface proactively and effectively with corporate Korean development engineering teams, US support teams and dept. team members, various client carriers engineering personnel. • Perform complex, semi-routine and routine application tests, to evaluate embedded applications firmware for quality, standards performance, functionality conformance and adaptation to ensure the interoperability of system products. • Make recommendations to management personnel or product development engineers on corrective actions required and effectively adapt solutions agreed upon in a timely manner to ensure correct and effective product launches and installation. • Coordinate and review testing of 3rd party companies to complete required independent testing. • Generate, track, and close non-compliant issues in Samsung configuration management environment -------------------------------------------------------------------------------------------------------------------------------- • Supervise and train lab and field resource to perform full and regression tests of firmware improvements to validate corrective actions of GSM, WCDMA, and LTE subscriber products • Manage the documentation and maintenance of all internal processes and metrics for internal training and data leveraging • Advise management on the logistics, capacity, and scheduling of lab and field resources • Manage the submission of technical carrier deliverables required for each life cycle of a product • Architect tools to constantly improve team proficiency and efficiency
Company Information
Since being established in 1969, Samsung Electronics has grown into one of the world's leading technology companies and has become recognized as one of the top 10 global brands. Samsung is currently ranked #2 on Forbes' “Most Reputable Tech Companies” for 2016 and #6 on Interbrand's "Best Global Brands” list for 2017.Our network extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today's technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America's fastest growing home appliance brands. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As part of our Samsung Gives philanthropic platform, we offer companywide Days of Service, a volunteer time off program, and an employee giving match program, so our employees can support causes that are closest to their hearts and choose how they want to give back. Since 2002, Samsung has provided more than $46 million to more than 1,000 public schools and community organizations in the United States through its many citizenship initiatives, including the STEAM-education based Solve for Tomorrow Contest. At Samsung we work hard – every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Apply today and find out why LinkedIn ranked us as one of North America's Most InDemand Employers in 2015. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.

Desired profile

Necessary Skills / Attributes
• Master's degree in Computer Science, Computer Engineering, a related field or a foreign equivalent, plus two (2) years of post- baccalaureate progressively responsible experience in telecommunications engineering. In lieu of a Master's degree and 2 years of experience, a Bachelor's Degree in engineering plus five (5) years of experience. • Must have experience in the following: LTE, GSM/GPRS/EDGE and UMTS/WCDMA, IMS technologies such as IR92, IR94, RCS, NW features such as 4x4 MIMO, 256QAM, LAA, Carrier Aggregation, Qualcomm chipset tools including QXDM, QCAT, and QPST, and Samsung chipset tools including Mobile Analyzer and NNEXT tools, AT&T 10776 and T-Mobile Pre-test US carrier test plans and carrier requirements. • Must be able to read, analyze and interpret technical requirements and procedures. Necessary Skills/Attributes: • Develop and maintain excellent technical skills including proactive, customer service oriented working relationships with all appropriate levels within and outside the company. • Plan, organize and prioritize multiple engineering support assignments and projects as directed by the manager of the group and/or other departmental officers. • Read, interpret and act on very high level of proper understanding of technical documents, engineering test materials and related documents based on corporate engineering standards and philosophy. • In customer service related situations demonstrate high competency level in communication skills using both oral and written modes for internal and external personnel at all management and staff organizational levels for both persuasion in sales decision activities and/or the communication of technical information. Must be able to communicate in writing, through email and reports, or orally complex technical matters to an audience that may include less technically oriented listeners. • Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames. Tasks are guided by clearly defined objectives and functional direction with an implied knowledge of task alternatives and decision making experience.