Quality Assurance Engineer (328021)

Job description

Regular Full-Time
Samsung Electronics America ,Richardson Texas

Mar 19, 2018
General Description
An individual with a passion for software, hardware, and performance tests to ensure high quality mobile products is most preferable. The QA engineer will perform given test cases, test procedures and instructions. He or she will assist in the testing and evaluation of mobile features to ensure that said products contain no unidentifiable problems when released to manufacturing. He or she will work with Developers and Project Managers in testing functional and performance tests in various networks against various network vendors in the US. • Develop deep understanding of mobile handset products from customer operational perspective • Stay informed on the latest test tools, techniques, trends and methodologies and critically adopt them, when appropriate or necessary • Responsible for planning, processing and performing all given tasks in an efficient manner with assistance from senior engineers and the supervisor. • Gather requirements and specifications of applications and understand the test scope, schedule, effort, resources, and execution plan. • Troubleshoot SW/HW related issues and obtain relevant logs • Able to perform test with limited scope or detailed instructions and create suitable test methodologies and test cases • Collaborate with other cross-functional teams to complete project milestones • Determine test infrastructure based on carrier's requirements and network conditions • Understand requirements and correctly translate them to set up test designs/cases. • Strategize, plan, document, and execute the testing of your assigned area. • Works closely with MPEL (Mobile Product Engineering Lab) PL team in the US and S/W Engineering and Development Group in HQ. • Perform test cases, test procedures, and promptly write reports on S/W and H/W detected issues to upper management. • Detect critical issues in a timely manner to increase Samsung mobile device's quality and stability in a rapidly progressing mobile industry. • Generate professional reports from test results and ability to make presentations. • Strong and effective interdepartmental communication skills and the ability to interact professionally with a diverse group of client and staff. • Provide general administrative support to the organization • Provide recommendations to management concerning issues detected.
Company Information
Since being established in 1969, Samsung Electronics has grown into one of the world's leading technology companies and has become recognized as one of the top 10 global brands. Samsung is currently ranked #2 on Forbes' “Most Reputable Tech Companies” for 2016 and #6 on Interbrand's "Best Global Brands” list for 2017.Our network extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today's technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America's fastest growing home appliance brands. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As part of our Samsung Gives philanthropic platform, we offer companywide Days of Service, a volunteer time off program, and an employee giving match program, so our employees can support causes that are closest to their hearts and choose how they want to give back. Since 2002, Samsung has provided more than $46 million to more than 1,000 public schools and community organizations in the United States through its many citizenship initiatives, including the STEAM-education based Solve for Tomorrow Contest. At Samsung we work hard – every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Apply today and find out why LinkedIn ranked us as one of North America's Most InDemand Employers in 2015. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.

Desired profile

Necessary Skills / Attributes
• Bachelor's degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering. • 2-4 years of system or software Quality Assurance/Development experience preferably in telecommunication industry. • Effective working knowledge of smartphone, operating systems (OS), and mobile wireless telecommunications technology - GSM/WCDMA/LTE. • Strong problem solving and analytical skills, communication(verbal and written) skills, and organizational and documentation skills • Excellent leadership skills to widely gain respect and influence. • Develops and maintains excellent proactive, working relationships with all appropriate levels within and outside the company. • Works independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames. Perform to complete tasks and objectives that are clearly defined and guided by upper management. • Knowledge and good understanding in CDMA/EVDO/LTE diagnostic monitoring and debugging tools. • Familiar with wireless standards which includes industry organizations (3GGP, 3GGP2, etc.) and carrier requirements • Must be able to exhibit technical thought leadership amongst both peers and carriers • Proven success working in a creative, fast-paced, results-oriented environment. • Proven success working in a collaborative cross-disciplinary team environment. • Proven history of driving test strategy and product quality enhancement. • Proven history of detecting and effectively managing product defects. Physical/Mental Demands and Working Conditions: • Work is generally performed in an office desk or lab environment. • Requires considerable movement and transportation of equipment or samples with a high security mentality • Performs work under time schedules which are normally periodic or cyclical and include: time sensitive job stress, fatigue, intellectual challenge, constant technical data feedback, language barriers, and product management stress. • Highly ethical personality preferred to handle unpublished samples and equipment. (Requires not to disclose all information and knowledge to public) • Operate a computer keyboard and view a display terminal for more than 40% of work time, including prolonged periods of time. • Perform reliability tests by operating small model devices for more than 50% of work time. • Frequently works additional hours beyond normal schedule. • Require business trips for short terms and long terms; short terms from 1 day to 2 weeks and long terms up to more than a month.