Stage - Conseiller technique outils informatiques H/F F/H

Description de l'offre

Stage - Conseiller technique outils informatiques H/F F/H

Company : Safran Aircraft Engines

Job field : IT

Location : Chatellerault , France

Contract type : Internship / Student

Contract duration : Full-time

Required degree : BAC or Equivalent

Required experience : First experience

Professional status : Student

Spoken language(s) :

English Intermediate

# 2025-150674

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Job Description

La division Services de la Direction du Système d'Information de Safran Aircraft Engines

recherche un-e stagiaire !

Une des priorités de la DSI est d'améliorer sensiblement l'expérience de ses clients internes.

L'amélioration de cette expérience clients est développée au travers :

· 
Des Lounge IT dont le but est d'apporter conseil et support aux clients de la DSI

· 
Du suivi de projet sur le déploiement des Lounge

· 
Développer de nouveaux outils informatiques

Vous devrez entre autres :

· 
Etre en capacité de recueillir les irritants clients

· 
Assister les clients à la prise en main de leur poste informatique

· 
Apporter le support et l'assistance sur PC et Smartphones

· 
Accompagner et conseiller nos clients sur les solutions fournies par la DSI (connexion à

distance, borne de décontamination, ...) et les nouvelles qui pourraient être développées

· 
Suivi de la gestion du parc informatique avec le responsable de site

· 
Proposer des améliorations en fonction de retours clients

· 
Aider à identifier et traiter les dysfonctionnements

Vous rapporterez hiérarchiquement au responsable du Lounge IT de Châtellerault.

Complementary Description

N/A

Job Requirements

Vous avez une bonne maîtrise du Pack Office (Excel, PowerPoint, Word, Outlook).

La maîtrise de l'outil SharePoint serait un plus.

Bon niveau d'anglais

Vous faites preuve de rigueur, d'autonomie et de discrétion.

But what else? (advantages, specific features, etc.)

N/A

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.

·  CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace

Because we are convinced that each talent counts, we value and encourage applications from people with disabilities for our job opportunities.

100,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

· 
Maps are available under theOpen Database Licence (https://opendatacommons.org/licenses/odbl/) .

· 
© OpenStreetMap (https://www.openstreetmap.org/copyright) contributors.

· 
© Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.