Field Service Engineer H/F

  • Engineering / Production Management
  • Ile-de-france
  • To be negotiated


Field Service Engineer H/F

Entité de rattachement

Safran est un groupe international de haute technologie, équipementier de premier rang dans les domaines de l'Aéronautique et de l'Espace (propulsion, équipements), de la Défense et de la Sécurité. Implanté sur tous les continents, le Groupe emploie plus de 70 000 personnes pour un chiffre d'affaires de 17,4 milliards d'euros en 2015.

Safran est classé dans le Top 100 Global Innovators de Thomson Reuters. Safran est également classé en tête du palmarès « Happy at work », classement réalisé par le site, sur le podium des entreprises préférées des jeunes ingénieurs* et dans le classement LinkedIn des entreprises les plus attractives en France.
*enquêtes Universum et Trendence

Safran Landing Systems est le leader mondial des fonctions d'atterrissage et de freinage pour aéronefs. Son expertise couvre le cycle de vie complet de ses produits, depuis la conception et la fabrication jusqu'à la maintenance et la réparation. Safran Landing Systems est partenaire de 30 avionneurs dans les domaines du transport civil, régional et d'affaires et dans le domaine militaire. L'activité de systèmes d'atterrissage de Safran assure le support de 25 000 avions effectuant plus de 40 000 atterrissages chaque jour. Safran Landing Systems compte plus de 7 000 collaborateurs en Europe, Amérique du Nord et Asie.  

Description du poste

Filière principale / Métier principal

Programmes & Relations clients - Après Vente & Service client

Intitulé du poste

Field Service Engineer H/F

Type contrat




Temps de travail

Temps complet

Description de la mission

Based in Safran Landing Systems facility in Colomiers (31), a satellite from Safran Landing Systems headquarters in Vélizy-Villacoublay (78), you will report to Safran Landing Systems Field Service Engineers team leader and will intervene on Airbus and ATR Final Assembly Lines (FAL) in Toulouse..

Acting as Safran Landing Systems representative on Customer FAL, you will plan, coordinate and, to a certain extent, realize the corrective actions required to ensure conformity and airworthiness of the Safran Landing Systems supplies delivered to the FAL, within the planning constraints imposed by the Customer. This activity might be handled with support from other Field Service Engineers as deemed necessary.

Most of the interventions to be carried out will answer the following types of needs:

- Embodiment of design modifications and/or specific upgrades as required by the Customer to reflect the latest design evolutions ;

- Correction of any defect or damage reported by the Customer on the equipment subsequent to its delivery to the FAL ;

- Any other Customer request requiring intervention of a Service Engineer at FAL.

Accordingly, the main missions you will have under your responsibility are the following :

- Organize and monitor the logistic aspects on site so as to ensure continued activity at FAL
Define and monitor the needs for spare parts and consumables
Organize and monitor the logistic aspects linked to :
Order & receipt of new spare part and associated paperwork
Reception, analysis and return to OEM of components removed from A/C (“used”)

- Anticipate and identify the needs for resource if any in preparation for major interventions at FAL if any ;

- Record all traceability information required within Safran Landing Systems internal information system (such as Electronic Folio Manager, Customer Request Management Tool) and in the Customer information system as required ;

- Ensure regular and complete reporting to Safran Landing Systems FAL Team Leader and FAL Quality about :
Interventions completed,
Weak signal reports,
Customer feedback,
Difficulties anticipated,
Planning and resource anticipation.

Travels for punctual support to other locations in France and Europe may be required as part of the activity.

Spécificités du poste

The job requires a solid knowledge of mechanics and physics as well as a good aptitude to manual work, primarily mechanical work. A good understanding of the landing gear and shock absorber functioning is required, as well as a good knowledge of EASA Part 21G regulatory requirements. The job may also include limited activity on avionics equipment (supported by adequate training).

Safran Landing Systems is an international company spread around the world. Being in direct contact with English speaking Customer, service engineer colleagues and managers, the candidate must speak fluent English.

The job requires a good physical condition and a great flexibility to accommodate planning constraints and changes imposed by the Customer. The job also requires good communication skills and relationship (Customer interface) and a good team spirit.

Discipline, organization and methodology are key skills for this role.

Profil candidat

Technician with good experience in assembly or maintenance, on mechanical and/or hydraulic products
Solid knowledge of mechanics and hydraulics
Organization, methodology
Team spirit
Good relationship
Good physical condition
Fluent English

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