Sales Associate, Selfridges

Job description

Cartier – Sales Associate, Selfridges

(Permanent , full time)

 

 

HOW WILL YOU MAKE AN IMPACT?

 

As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.

 

Sales Achievements

·  Ensure a unique and exceptional client experience during a sale
·  Master perfectly the selling ceremony
·  Adapt according to client needs and motivations.
·  Transmit the passion and values of the Maison
·  Act as the privileged contact for the client in case of After Sales
·  Meet individual and boutique targets, both quantitative and qualitative

 

Client Relationship & Portfolio Development

 

·  Cultivate strong client relationships and develops client loyalty
·  Develop efficiently the client portfolio
·  Execute targeted CRM actions
·  Participate to client events and acts as an Ambassador of the Maison

 

Boutique Operations

 

·  Respect all brand and boutique policies and procedures
·  Participate in inventories
·  Support the set up and breakdowns at opening and closing of the boutique
·  Participate in the implementation of Visual Merchandising guidelines
·  Assist with special projects when requested
·  Undertake administrative tasks and stock room related tasks when required

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

 

·  Minimum 2 years experience within Fine Jewellery and/or Watches
·  A sales orientated target driven background
·  Excellent customer service credentials
·  Experience of dealing effectively with different nationalities and cultural backgrounds
·  Fluent in Arabic - preferrable but not required
·  IT literate
·  A strong communicator
·  Result and action oriented with strong entrepreneurial mind-set
·  Team-player with empathy and strong interpersonal skill

 

HOW DO WE KEEP YOU SMILING?

 

As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

 

YOUR JOURNEY WITH US:

 

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Deputy Boutique Manager

3rd Stage – Interview with the Boutique Manager

4th Stage - Interview with the HR Business Partner for Cartier

 

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

 

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

https://www.youtube.com/@cartier