Retail Operation Executive - Specialist - TEMP

Job description

MAIN PURPOSE

Contribute to retail operation within specialist. Introduce Cartier retail expertise to specialist network and accumulate retail knowledge to further explore business improvement opportunities.

 

KEY RESPONSIBILITIES 

    POS visit
    Perform regular visit to POS and generate timely feedback to Retail manager

    POS new opening support
    on-site support to ensure opening success
    Provide timely feedback to regional team and make follow up

    Help meet POS sales target
    Follow up the monthly sales target, provide enhancement suggestions in his or her own field.
    Deliver proper analysis to POS performance and give feedback to management and sales team

    Provide adequate support to Cartier specialist regional team
    Coordinate with internal functions such as training, CRM, marketing to help POS operation and sales;
    Develop new skills and new workflow to improve retail efficiency

    Other ad-hoc project (such as Mirror) to follow up with retail manager’s assignment
    On top of RISE project, build up new partnership with Dealers and Landlord, foster new ways of cooperation

 

SKILLS & REQUIRED PROFILE: 
•    Experience: 
    2-3 years’ experience specialised in operation
    Experience on business analysis will be plus
    Experience on selling floor is preferable

•    Technical skills: 
    Strong commercial spirit
    Strong retail knowledge and expertise

•    Personal skills:
    Team player.
    Empathy with customers, with very good and personalised client management skills
    Hunting and curious personality, with entrepreneurial skills as a plus

•    Language requirements:
    Native mandarin speaker
    Good level of English, both oral and written

HIERARCHY:
Supervisor: National Retail Manager - Specialist

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Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont