Key Holder

Job description

Overview:    Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

 

Primary responsibilities:

·  Achieve preset sales objectives.
·  Develop network and clientele.
·  Capture client information; consistently adding information to further promote boutique relationships and sales
·  Possess strong product knowledge of the various collections
·  Provide outstanding customer service.
·  Develop a working knowledge of simple pen repair and after sales service techniques.
·  Maintain the aesthetic quality of the store.
·  Open/close boutique as required.
·  Handles communication with corporate office in absence of management
·  Responsible for ensuring loss prevention procedures are followed according to protocol
·  Handle transfers in absence of management

 

Qualifications:

·  Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
·  Strong understanding of Customer Service needs and customer priorities.  Ability to establish and maintain effective relationships with customers and gain their trust and respect.
·  Excellent interpersonal, communication and computer skills are needed.
·  Strong attention to detail with the ability to handle multiple tasks simultaneously.

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Nearest Major Market: San Diego