Directory Services Engineer

Job description

Description

The IAM Directory Services Tier 3 Analyst is accountable for the day-to-day operational activities of Directory Services. This role is also responsible for executing ITIL-based change, problem, and incident management processes for Directories in both critical issue and planned capacities!

Your Team

This role reports to a Senior IT Manager based in Manila which is one of our Information Security hubs. The Identity and Access Management (IAM) organization provides a secure, coordinated, efficient, enterprise-wide IAM Services to enable efficient and effective protection of P&G information assets and ensure IT access is in line with business need.

What Success Looks Like

Your success would be based on project outputs, which would be reviewed on a quarterly basis.

·  Ability to develop, document, and maintain policies, procedures and associated training plans for system administration and proper use
·  Ability to execute promotion and demotion of new and old domain controllers
·  Ability to perform IAM using Active Directory and Azure AD per business requirement
·  Ability to anticipate, mitigate, identify, fix, and resolve hardware and software problems on server

Responsibilities

· 
Participate in and supports the development of long-term strategic goals for systems and software in conjunction with leadership team

· 
Participate in mediation with vendors, outsourcers, and contractors to secure software products and services

· 
Provide input and requirements during process and control design by IAM Service Delivery

· 
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, server backups and server hardening

Qualifications

Technical Competencies and Experience:

·  ITIL-based operations problem and incident management experience with some or all of the IAM technologies described below including handling 3rd party resources operations staff during normal, day-to-day operations, leading outage response teams to restore service after interruption, execution of operational improvement projects, and testing required to support project execution by IAM Engineering
·  Deep technical knowledge of key P&G IAM/Directory technologies

·  Handling and coordinating Active Directory servers and shown understanding of MS Active Directory and Certificate Services
·  Experience with AzureAD Connect, Azure AD, Azure Security / Intune and log analysis, GPO, User and Group Management
·  Solid grasp in federation services
·  Preferable experience with Microsoft’s multi-tiered “Red Forest” concept for AD (also known as ESAE)
·  Preferably with ITIL and MCSA, MCSE or MCITP certifications (Windows 2008 or higher)
·  Should be passionate about server hardening and information security in general
·  Understanding of basic networking concepts
·  Experience in using Service Now ticketing system

Qualification Requirements

·  A STEM degree with an emphasis on cybersecurity courses from a fully accredited college or university is preferred and/or Directory Services operations or engineering experience requirements are as follows: BS/BE - 3+ years; MS/ME - 1+ years; No STEM degree - 5+ years
·  Available to work off hours during the evenings and weekends as required, sometimes with little notice
·  All Information Security roles require CISSP certification. Candidates without the certification should be able to pass the exam within the first 15 months of the role. We provide study preparation and exam cost coverage

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job locations:
Manila, Metro Manila, Philippines Job Type: Full-time Job categories: Information Technology Req No: IT 00002643