Trainee Manager Cork
York (North Yorkshire)
Job description
Job Description
Sales and Commercial Focus – Maximising sales, opportunities and performance
· Drive and monitor sales in your department ensuring that all targets are met
· Ensure all department sales reports are checked daily/weekly and action taken where appropriate
· Using all available reports maintain a full knowledge of department sales figures, budgets and SPV (Selling Price Variance) to maximise performance
· Mark down individual items of stock in line with company policy, in a timely manner and monitor to ensure sell through
· Understand the market by monitoring the local area and competitor activity to maintain competitive advantage
· Communicate and promote Primark’s Corporate Social Responsibility policy
Stock Management – Managing stock file so as to minimise cost
· Ensure stock levels are sufficient to maximise sales across department, through effective use of the Stock Replenishment System (PSR) system
· Be fully aware of stock in your department and use available information resources to ensure stock is displayed in line with sales and that best sellers are promoted
· Monitor the performance of new lines and replenish stock to ensure sufficient cover in your department to deliver maximum sales performance
· Implement relevant systems and procedures to minimise stock loss and ensure it is within company limits
People – Recruiting, leading and motivating team to achieve company standards
· Optimise staff morale and promote a positive work environment whilst ensuring staff are fully aware of their obligations in relation to company policies
· In conjunction with supervisors compile daily plans for staff coverage and rotas
· Communicate with and work alongside staff and supervisors to achieve required results
· Gain understanding of all areas of the store and company strategy
· Develop management and people management skills
· Work in conjunction with the store manager to achieve targets and timescales set in the Management Development Programme
· Develop own capability by using all Management resources to learn new systems and procedures
Merchandising – Delivering excellent visual standards
· Ensure that high visual merchandising standards are sustained in line with the Store Operations Manual across the department and visual impact is optimised in order to attract sales
· Ensure levels of stock are maintained and merchandised in line with company guidelines to maximise sales
· Ensure department presentation, point of sale and ticketing is consistent and in line with legislative requirements and company policy and procedures
· Carry out department inspections daily
Operating Standards – Consistently deliver against company expectations and policy
· Implement systems and procedures to maintain operational standards in line with the Store Operations Manual and all other procedural guidelines
· Maintain standards throughout the day ensure recovery is completed daily
· Ensure compliance with the company refund procedure and daily refund checks
Customer Service – Leading the team to deliver excellent customer service
· Ensure staff are demonstrating excellent customer service standards at all times
· In the event of a customer complaint or query react in a professional and courteous manner, elevating the issue to senior management where necessary
· Ensure compliance with the company refund procedure and daily refund checks
Environment, Health & Safety – Overall store responsibility for ensuring H&S standards are adhered to
· Maintain an up- to-date understanding of relevant legislation to produce a safe working environment across your departments
· Ensure all EHS records and documentation are maintained within company guidelines
· Ensure compliance with legislation associated with fire prevention and the protection of people and property in the event of a fire
· Accountable for staff being fully conversant and comply with Health & Safety at work provisions
· Be alert to any potential hazards across your departments
Security – Preventing company property loss, theft or abuse
· Responsibility for holding store keys and being available for emergency callout
· Ensure staff in the department are fully aware of and complying with company policies regarding security
· Accountable for securing all cash, stock and property
· Follow appropriate company policies regarding customer or staff theft
· Comply with company procedures on staff searches Skills/Knowledge/Experience:
· 3 years retail experience in a sales/service, supervisory or management capacity
· 2 years fashion value retail experience
· 2 years team leadership experience
· Qualified to GCSE level (or equivalent) in Mathematics & English Closing Date : 20th March 2020
Req ID
59957BR
Function
Retail
Location
Cork
Full Time / Part Time
Full Time
Country
Republic of Ireland
Employee Status
Permanent
Job Profile
Trainee Manager