Key Account Manager (Online)

Job description

[Key Areas of Responsibilities]
•Ownership of online sales for Personal Health (Consumer Electronics) sector
(B2B / B2C / C2C markets: TVHS / Department store / Open market / Social Commerce / Electronic Specialist / Mobile based online stores)
•Deliver elaborate stock planning and management
•Management of online sales monitoring system (Real time analysis of the traffic and conversion rates of Philips products)
•Develop online customer care strategy
•Work closely with the Customer Care Team for defining/improving online customer support.
•Provide strategic insights to provoke effective website operation, online CRM, social media and promotion execution
•Enact an internal Philips B2B online shopping website (other miscellaneous and operational tasks)

[Job Requirements]

•Min. 2 years of proven track record in the area of Online marketing and/or sales with the following context
•Background in Merchandising experience is highly preferred
•Knows and understands the digital consumer & shopper journey, the key touch points and actors in the digital landscape and their drivers
•Hands-on experience in digital marketing and/or sales, e.g. analytics, digital media, online marketing, e-trade, online sales, end-to-end digital channel
•University graduate (MBA/master’s degree is a plus)
•Preferably background in fast moving or durable goods business or retail.
•Working experience in digital media (i.e. Naver or Daum) and/or on-line retail (i.e. auction or Gmarket) is a plus
•Experience of online measurement tools (Google Analytics, Omniture)

Contact

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