TSC Expert
Internship INDIA Infra / Networks / Telecom
Job description
about the role
To provide next level technical support to Skill centers keeping in view functional KPIsTo identify SDN Backbone network issues for Customer Services and co-ordinate with SDN TEC for resolution.To identify service issue(Firewall,Loadbalancer) for customer and co-ordinate with VNF OPS for resolutionTo contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDN Customer services in Orange Business ServicesTo generate “Technical Incident Reports” for major network incidents and problemsTo lead technical domain skills development projects and ensure that right level of technical skills are available on a particular technical domain
about you
5 to 8 years of work experience in Telecom domain
minimum 4-7 years of hands on experience in Layer-3 configurations desirable
additional information
5 to 8 years of work experience in Telecom domain
minimum 4-7 years of hands on experience in Layer-3 configurations desirable
department
Customer Services & Operations
contract
Regular