Responsible for delivering training on Oracle methodologies or product/solutions to sales and sales consulting personnel. Ensures successful delivery of training engagements with a high level of satisfaction. Provides sales or Oracle domain expertise in one or more skills or solution areas. Work with Sales, Product Marketing, Product Development and other counterparts to facilitate training content development and delivery. Become the knowledge expert on areas of delivery.
Facilitate meeting or exceeding customer satisfaction targets by delivering quality training in classroom environments and or over the Web. Maintain deep knowledge and skill level while demonstrating expertise for all designated topics, plus additional, complementary topics and/or best practices. Articulate at a granular level a respective concept or solution*s vision, capabilities, business value during offerings to both sales and sales consulting audiences. Consult/work with Subject Matter Experts, Sales Performance Designers, etc., in order to deliver the material in an effective and engaging way. Provide analysis and feedback on training events to program teams or management regarding training results. Meet or exceed utilization expectations. Successfully manage the training environment while reporting and resolving issues. Acts as a consultative resource to field personnel based on expertise and experience. Apply real-world examples from own job experience to assist in the learning process. May pilot/introduce new training technology or techniques.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Excellent presentation, communication and writing skills. Ability to multi-task and superior time-management skills. Ability to handle diverse groups of employees, including an international audience. Ability to establish credibility and create confidence quickly and easily. Excellent organization and prioritization skills with a strong attention to detail and ability to meet deadlines. Maintain high student satisfaction scores on post-class surveys. Successful completion of instructor certifications/TTT. Certification in 2 or more different Oracle products/skill courses. Mentors other instructors. Ability to lead and motivate in a team environment. Business travel of up to 75 percent annually may be expected of this position. Typically 5 years experience with at least 5 years of sales or sales consulting experience, 2 years of experience teaching at Oracle or another company. Bachelors Degree or equivalent experience.