Software Asset Management Analyst

Job description

Job Description

A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented, performance driven people. All of which makes us one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.

Novartis is actively seeking a Software Asset Management Analyst to join our team in Fort Worth, Texas.

The Software Asset Management Analyst will handle the operational day-to-day Software Asset Management tasks. Run and analyze Software Compliance Reports, trigger remediating actions. Provide answers to business related SAM questions, questions raised by different service providers (Software Request Management team, SW Packaging Team etc.) and internal teams (e.g. End User Experience Team). Support Head/Deputy Head, Software Asset Management in regards to ad-hoc requests.

•Run and analyze Software Compliance & Consumption Reports, trigger remediation actions (de-installs, purchases). •Review all new SW Package requests and update license information, cost, etc. in REALM, Self-Service-Portal and SmartTrack. •Record selected Proof of Purchase license information in SmartTrack. •Support Software-Request-Service Team by answering questions and performing admin duties in Self Service Portal when required. •Operational handling of SW purchases (PO creation) for centrally managed SW. •Process and respond to any SW-Turntable requests that are received in the SAM related eMail in-boxes. Track all orders to completion. •Support M&A related SAM activities e.g. such as entitlement data and contract collection, analysis and reporting, provide advice to internal customers. •Collect and consolidate demand, provide data to sourcing for contract negotiations for selected vendors. •Analyze installation data to determine candidates for reclamation campaigns ensure optimal deployment of licenses, avoid SW waste. •Take over selected tasks during vendor audits under the guidance of the Head/Deputy of Software Asset Management. •Provide assistance to all team members within SLM, Data/Docs and EUF/Portfolio Management. •Support BSM community in regards to information requests. •Update information in tools/systems that support the Software Licensing processes such as SmartTrack, Self Service Portal, REALM and SRM. •Participate in review meetings / presentations •Assumes responsibility for consolidating data from multiple sources. •Assumes responsibility for producing trends and providing feedback on the trends such as whether the trends are positive or negative what their impact is likely to be, and if they are predictable for the future.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Desired profile

Minimum requirements

•Essential: Bachelor’s degree or comparable education/experience •Desirable: CSAM (Certified Software Asset Manager) certification •Excellent written and verbal communication skills. •Fluency (oral and written) in English, any additional language is a plus. •Extensive experience and excellent professional skills in the area of Software Licensing and Compliance and related administrative tasks. •Experience with working in a global organization.

Position will be filled commensurate with experience.