Import-Export Specialist - Supply Chain solutions

Job description

Import-Export Specialist - Supply Chain solutions

“I want to make an impact locally and

have an influence globally”

Nestrade Procurement Division, Panama

Temporary – 6 months

Please note that for this position only Panamanian nationals and/or holders of a valid work permit will be considered.

Nestrade, Panama

Nestrade supports Nestlé operating companies in their quest to delight the consumers, by providing them with integrated trading solutions in a professional & cost effective manner while offering a platform for business development.

Our passionate multicultural team is focused on delivering first class services in procurement, import/export, logistics and financial services. We offer a dynamic working environment that provides opportunities to develop and grow your career within the Nestlé Group.


What will be your key responsibilities?

Located in Panama, you will report to the Customer Services Manager of the Operations - Customer Service Supply chain solutions department in Switzerland . You will ensure the follow-up of customer worldwide orders for Nestlé commodities and make sure everything is done in a proper timing.

Support above market procurement process of hedged commodities:
· Responsible for invoicing of all hedged commodities trading for North America both for imported and local to local flows.
· Follow up of on time production of orders with suppliers.
· Follow up of dispatches with third party logistics providers and issuance of transport documents when needed.
Managing financial settlements:
· Issuance of billings for triangular buy/sell transactions.
· Creation and management of credit notes generated from customer claims.
Cross-functional coordination:
· Exception management with self-billing process in coordination with GLOBE, Procurement & Nestle markets.
· Coordination and collaboration with Nestrade finance, accounting, project management for settlement of pending issues or customer requests.
What we need?
· Strong knowledge of incoterms.
· Ability to work with remote teams in different time zones.
· Good understanding of cultural diversity.
What is required?
· University degree in Customer Service, Business Administration and/or Supply Chain.
· 2-3 years of professional experience in an international customer service department (export and transportation management knowledge).
· Fluency in English, other language is a plus.
· Good knowledge of Microsoft Office tools, SAP SD & P2P modules would be a plus.
What will really set you apart is the capacity to demonstrate excellent communication skills (listening and talking), organization skills, initiative and team player mindset; we look for your excellent proactivity and customer and result orientation, as well as your open-mindedness and “can do” attitude. If you are passionate about people, cultures and languages, if you like contacts and want to make a difference to our company's performance, apply in English only at www.nestle.com/job .

The Nestlé Group is the world's largest food and beverage company with 89,8 billion Swiss Francs in sales in 2017. It is present in 191 countries around the world, has 418 factories and its 328,000 employees are committed to Nestlé's purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favourites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is based in the Swiss town of Vevey where it was founded more than 150 years ago. Learn more about our Group and reasons to join us on www.nestle.com .